Refund & Cancellation Policy

1. Current Position

All tools and sessions on AspireWala are currently free, so no payments are taken and no refunds apply. If we introduce paid tools, this policy will be updated before any charge is made. Sections 2 to 5 describe how refunds will work for paid tools when they are introduced.

2. When You Will Be Eligible for a Refund

• You paid for a tool but the result was not delivered.
• You were charged more than once for the same request.
• A verified error on our side prevented delivery of the result you paid for.

3. When Refunds Will Not Be Available

• A result was delivered, but you are dissatisfied with the quality of the AI-generated draft (results are provided as editable starting drafts).
• Change of mind after a result has been delivered.
• Failure to review or edit the output before using it.

4. How to Request a Refund

Email connect@stratigconsulting.in within 7 days of the transaction with your registered email, the tool used, the date, and your payment details. We will review eligible requests and respond.

5. Processing of Approved Refunds

Approved refunds are processed to the original payment method used. Timelines may vary depending on your bank, typically 5–7 business days after approval.

6. Contact

For refund and cancellation queries, contact connect@stratigconsulting.in.